How VCore Automation works

No new app for your techs. No workflow to redesign. VCore Automation sits behind your phone number and does the follow-up an office manager would do if you had one on every shift.

  1. 01

    We plug into your existing number

    Calls keep ringing your phone exactly as they do today. VCore Automation watches what happens after: answered, missed, or sent to voicemail.

  2. 02

    Nothing goes unanswered

    Missed calls get a text in under 30 seconds. Web forms and ad leads get an instant acknowledgment. After hours, the AI receptionist qualifies and books.

  3. 03

    Every lead lands in one pipeline

    New Lead through Review Requested, with the source, the service needed, the assigned tech, and the full conversation history attached.

  4. 04

    Follow-up runs whether you remember or not

    Lead sequences, appointment reminders, estimate chases, review requests, and reactivation campaigns all fire on schedule.

  5. 05

    You see the revenue it produced

    Every booked job traces back to the automation that saved it, so you know what the system is worth each month.

The automations you get

Configured around your services, pricing, and hours during onboarding.

Missed-call text-back

SMS

Texts every missed caller within 30 seconds so the job doesn't go to the next company on the list.

  1. 1. Wait 30 seconds
  2. 2. Send apology + question text
  3. 3. Create lead in CRM
  4. 4. Notify on-call staff if no reply in 10 min

New lead acknowledgment

SMS

Instantly confirms any web form or ad lead so they know a human is coming.

  1. 1. Send confirmation text
  2. 2. Send intro email
  3. 3. Assign to next available staff

Lead follow-up sequence

SMS

Five touches over eight days until the lead books or opts out.

  1. 1. Day 1 text
  2. 2. Day 2 call task
  3. 3. Day 4 email
  4. 4. Day 6 text
  5. 5. Day 8 breakup text

Appointment confirmation & reminders

Calendar

Confirms on booking, reminds the day before and 1 hour out, with reschedule link.

  1. 1. Immediate confirmation
  2. 2. 24h reminder
  3. 3. 1h 'tech on the way' text

Estimate follow-up sequence

Email

Four follow-ups over two weeks on any estimate that hasn't been accepted.

  1. 1. Day 2 text
  2. 2. Day 4 email with financing
  3. 3. Day 7 call task
  4. 4. Day 14 last-call text

Review request after completed job

SMS

Asks for a Google review two hours after the job is marked complete.

  1. 1. Wait 2 hours
  2. 2. Send review link
  3. 3. Route 1-3 star feedback privately to owner

Customer reactivation campaign

SMS

Reaches customers who haven't booked in 10+ months with a seasonal offer.

  1. 1. Build segment
  2. 2. Send offer text
  3. 3. Send follow-up 5 days later
  4. 4. Create booking task on reply

Invoice & payment reminder

Payments

Chases unpaid invoices until they're settled.

  1. 1. Day 1 reminder text
  2. 2. Day 5 email with pay link
  3. 3. Day 10 owner alert